Customer Service Technical Support

Send Us A Message - Online Support Form

Contact Us By Phone - 1.855.204.7177

  • Phone support is available Monday - Friday, 8am - 4pm CST
  • Toll-Free
  • All customer service agents are U.S. based
  • Please note: our phone support is currently English-only. If you need Spanish support, please use the email address listed below or the Online Support Form on the left. 
    Tenga en cuenta: El soporte telefónico es actualmente solo en inglés. Si necesita asistencia en español, utilice la dirección de correo electrónico que se indica a continuación o el Formulario de asistencia en línea a la izquierda.

Contact Us By Email

Email support is available 8 AM - 9 PM CST.

Corporate Office

Diversys Learning, Inc.
1101 Arrow Point Drive, Suite 302
Cedar Park, TX 78613


Visit Our Main Website

Quick Tips

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Review Frequently Asked Questions »

Minimum Technical Requirements

Online Training Requirements:

  • Browser: Microsoft Edge, Google Chrome, Mozilla Firefox, Safari
    Please Note: Microsoft Internet Explorer is NOT supported
  • Operating System: PC, Apple/Mac, mobile devices and tablets

General System Requirements:

  • JavaScript enabled
  • Cookies enabled

Your System

  • Your browser ( ) is compatible with the online training system
  • Your browser does have JavaScript enabled.
  • Your browser does have cookies enabled.
  • Your browser does NOT have cookies enabled.

Still Need Help?

Did you clear your browser cache?

If you are using Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut.

While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

Did you try rebooting your computer or mobile device?

Sometimes turning your computer or device off and back on will resolve any issues you may be having with your online training.

Have you tried a different browser?

If you are on a mobile device, use your app store to download another browser. If you are using a desktop or laptop computer, use the download links below: