Due to the "shelter in place" order, our offices are currently closed and we no longer have access to our phone lines. If you leave a message we will not call you back until the regulations are lifted. (April 13, 2020)

Please use our Online Support Form to contact us. Our agents working from home will help you via email.

Customer Service & Technical Support

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Contact Us By Phone - (855) 204-7177

  • Phone Support is available Monday - Friday 8am - 6pm CST
  • All customer service agents are U.S. based
  • Please note: phone support is currently English-only. If you need Spanish support, please use the email address listed below.
  • English:
    Email support is available Daily 8 am to 9 pm CST.

    Corporate Office

    Diversys Learning, Inc.
    1101 Arrow Point Drive, Suite 302
    Cedar Park, TX 78613

Solutions for Common Questions

Click on an icon below to view the solution, or review our frequently asked questions for a complete list of questions and answers.

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Minimum Technical Requirements

Online Training Requirements:

  • Browser: Internet Explorer 9+, Microsoft Edge, Chrome, Firefox, Safari
  • Operating System: PC, Apple/Mac, mobile devices or tablets
    • Note: Mobile devices without Flash WILL NOT work for courses that are not mobile friendly

General System Requirements:

  • JavaScript enabled
  • Cookies enabled
  • High speed Internet connection
  • Sound card with speakers or headphones

Your System

Online Training Requirements: