FAQs
About TABC Certification »
Registering for the TABC Course »
Paying for the TABC Course »
About our TABC Course »
Taking our TABC Course »
The Final Exam »
The TABC Certificate »
Official TABC Training Database »
Renewing your TABC Certification »
Security of your Information »
Corporate Accounts »

About TABC Certification

  1. What is the TABC?
  2. What is a "TABC Certification?"
  3. What are the benefits of TABC certification?
  4. How do I get TABC certified?
  5. How long will I be TABC certified for?
  6. How often do I have to renew my TABC certification?
  7. Is my TABC certification active when I complete the course?
  8. Is there an age restriction on getting TABC certified?
  9. Can anyone get a TABC certification?
  10. Is TABCpermit.com approved by the TABC?
  11. TABC certified through TABCpermit.com the same thing as getting certified through Learn2serve or the Texas Restaurant Association (TRA)?

  1. What is the TABC?
    TABC stands for the Texas Alcoholic Beverage Commission. Among other things, the TABC certifies and regulates courses for seller/server training. This training is also commonly referred to as TABC certification. The TABC has certified TABCpermit.com as an approved TABC certification training school. Individuals that successfully complete the TABCpermit.com certification course are issued an official TABC certificate.
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  2. What is a "TABC Certification?"
    The Texas Alcohol Beverage Commission began certifying alcohol sellers/servers over 20 years ago. An official TABC certification is proof that you have completed an approved TABC certification program and that the TABC recognizes you as a certified seller/server of alcoholic beverages in the State of Texas.
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  3. What are the benefits of TABC certification?
    Becoming TABC certified is an important step in ensuring that you serve and sell alcohol responsibly. In some cases, you may receive a lower penalty for violating a sales or service law if you have been TABC certified. Your employer may also require that you be TABC certified before you begin work.
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  4. How do I get TABC certified?
    The Texas Alcoholic Beverage TABC approves and authorizes training schools to provide TABC certification courses. Our course is approved by the TABC and contains all the necessary information for you to receive your TABC certification. All you have to do is enroll and complete our online TABC course and pass the online final exam. From the moment you pass the exam, you are TABC certified. We will send your training record to the TABC to be included in the official TABC training database. We will mail your official TABC certificate the next business day after course completion. You can also print a temporary certificate directly from your computer upon passing the final exam. Your temporary TABC certificate will also be emailed to you.
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  5. How long will I be TABC certified for?
    A TABC certification is valid for two years from the date of course completion. You can renew your certification every two years by taking our online TABC course and passing the online exam again. We will email you at the email address you provide during registration when your current TABC certification is about to expire.
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  6. How often do I have to renew my TABC certification?
    You will need to renew your TABC certification every 2 years. In order to renew, you will need to take the TABC certification course and pass the exam again. There is not a shorter TABC renewal program.
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  7. Is my TABC certification active when I complete the course?
    Yes, your TABC certification is active as soon as you complete the TABC course and pass the online certification exam.
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  8. Is there an age restriction on getting TABC certified?
    There is no age restriction for becoming TABC certified. However, please note that in most cases you must be 18 years old to serve or sell alcohol in Texas and you must be 21 years old to pour alcohol in Texas.
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  9. Can anyone get a TABC certification?
    The only requirement for becoming TABC certified is that you have a valid Social Security Number or Worker ID Number to prove that you are allowed to work in Texas.
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  10. Is TABCpermit.com approved by the TABC?
    Yes, TABCpermit.com is an official TABC certification training school. We have been certifying sellers and servers in Texas since 2006. Our official TABC program # is 535-608. You can view our TABC program approval on the Texas Alcoholic Beverage Commission website.
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  11. Is getting TABC certified through TABCpermit.com the same thing as getting certified through Learn2serve or the Texas Restaurant Association (TRA)?
    Yes, you can get TABC certified through any TABC-approved training school. Our online TABC certification course has been reviewed and approved by the Texas Alcoholic Beverage Commission (TABC) just as the Learn2serve and Texas Restaurant Association courses have been. Our TABC program approval number is 535-608.
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Registering for the TABC Course

  1. How do I register for the online TABC certification course?
  2. The registration page is asking me to give my driver's license or state ID number. What should I enter if I don't have a license number?
  3. The registration page is asking me to give my driver's license or state ID number. My license is from another state. What should I enter?
  4. Why do you need my social security number and date of birth?
  5. Why do I have to answer personal validation questions?
  6. I have a discount code that I would like to use. Where do I enter the code to receive the discount?

  1. How do I register for the online TABC certification course?
    First, you will begin the enrollment process by clicking on the Enroll Now tab at the top of the TABCpermit.com website. Registration only takes a few minutes. Once you have entered your personal and billing information, you will buy our online TABC course. After purchasing the TABC course, you can begin at any time by clicking on the course title "TABC Seller/Server Certification Course." For a step-by-step guide on how to enroll in our online TABC class, review our Quick Start Guide.
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  2. The registration page is asking me to give my driver's license or state ID number. What should I enter if I don't have a license number?
    You do not have to have a license number to enroll in our TABC certification course. We only use a license number as the unique identifier in our system for you to login to your account. Just as some websites use an email address to login to an account, we use a license number. We do not report your license number to the TABC and it is not printed on your official TABC certificate.

    If you do not have a driver's license or state ID number, we suggest you use another number that you can easily remember, such as the number combination of your birth date. For example, if your birthday is July 2, 1982, you would enter 07021982.
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  3. The registration page is asking me to give my driver's license or state ID number. My license is from another state. What should I enter?
    If you have a license number from a state other than Texas, you can enter your license number for that state. We only use a license number as the unique identifier in our system for you to login to your account. Just as some websites use an email address to login to an account, we use a license number. We do not report your license number to the TABC and it is not printed on your official TABC certificate.
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  4. Why do you need my social security number and date of birth?
    The TABC requires us to collect both your date of birth and social security number for reporting purposes. This information is stored securely in our network and will never been distributed to any outside person or organization except the Texas Alcoholic Beverage Commission (TABC) so that your training record can be submitted into the official TABC certification training database.
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  5. Why do I have to answer personal validation questions?
    Per TABC regulation, our online TABC class includes a personal validation system. The validation system is used to authenticate you as a user while you progress through the TABC course. Before you may begin the course, you must answer the personal validation questions. It is important for you to remember your answers to these questions as you will be required to answer these same questions at random times throughout the TABC course.
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  6. I have a discount code that I would like to use. Where do I enter the code to receive the discount?
    When enrolling in the TABC course, there is a place to enter the discount code on the Confirm Your Order page. The screen will say "Do you have a discount code or voucher number? If so, enter the code above and click Update Cart." You should enter the code in the discount code field. You must click the Update Cart button after you enter the code to apply the discount to your order. If you do not, the discount will be not applied.
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Paying for the TABC Course

  1. What is the cost of the TABC certification online course?
  2. How can I pay for the TABC certification online course?
  3. I don't have a credit card. How can I purchase the course?
  4. Can I use someone else's credit card to purchase the online TABC course?
  5. I have a discount code that I would like to use. Where do I enter the code to receive the discount?

  1. What is the cost of the TABC certification online course?
    Our online TABC training class is $19.95 for a 2-year TABC certification. If you have a discount or promotion code, you can enter it during the order process.
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  2. How can I pay for the TABC certification online course?
    Our online TABC training and certification site accepts all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal. **Please note our system does not accept pre-paid credit cards, pre-paid debit cards, or gift cards.
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  3. I don't have a credit card. How can I purchase the course?
    If you do not have a credit card, you can use PayPal to purchase the course. You can set up a PayPal account for free at www.paypal.com. You can link your bank account to your PayPal account in order to pay for the TABC course.
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  4. Can I use someone else's credit card to purchase the online TABC course?
    You can use another person's credit card to purchase the course, provided you have permission and authorization from that person to do so. To use a credit card that is in someone else's name, enter your information in the Personal Information section of the registration page and the cardholder's information in the Billing Information section.
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  5. I have a discount code that I would like to use. Where do I enter the code to receive the discount?
    When enrolling in the TABC course, there is a place to enter the discount code on the Confirm Your Order page. The screen will say "Do you have a discount code or voucher number? If so, enter the code above and click Update Cart." You should enter the code in the discount code field. You must click the Update Cart button after you enter the code to apply the discount to your order. If you do not, the discount will be not applied.
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About our TABC Course

  1. How long is the online TABC certification course?
  2. What is within the online TABC certification course?
  3. How many sections are in the TABC certification course?
  4. Does TABCpermit.com offer any classroom TABC training classes?
  5. Does TABCpermit.com offer the TABC certification class in Spanish?
  6. If I purchase the online TABC course now, can I start it later?
  7. Do I have to complete the online TABC course all at one time.
  8. Is there a time limit for completing the online TABC certification class?
  9. If I log out of the TABC certification class, will I lose my position in the course and have to start the TABC training over from the beginning?
  10. Can I log back into my course from a different computer than the one I registered for the course on?
  11. Will my computer work with the online TABC certification course?
  12. Can I use a dial-up or modem connection to take the online TABC certification training class?
  13. What if I have technical problems when taking the online TABC course?
  1. How long is the online TABC certification course?
    Our online TABC certification course is 3 hours and 20 minutes in length. This is the minimum about of time required by the TABC for a certification class; therefore, all TABC certification courses (online or in a classroom) are at least 3 hours and 20 minutes in length. Please remember that you must complete the TABC course within six consecutive hours as required by the Texas Alcoholic Beverage Commission (TABC). For example, if you begin the online TABC class at 2pm, you must complete it by 8pm on the same day.
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  2. What is within the online TABC certification course?
    The TABCpermit.com online TABC certification course is made up of six units of instruction (each followed by a short quiz), a course review, and an online final exam. 70% is the passing score of the exam to become officially TABC certified. For detailed information about each unit, view our TABC Course Outline.
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  3. How many sections are in the TABC certification course?
    Our online TABC course consists of 6 units, a course review, and an online final exam. For detailed information about each unit, view our TABC Course Outline.
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  4. Does TABCpermit.com offer any classroom TABC training classes?
    No, we do not offer any classroom courses. We only offer an online TABC certification class and online exam.
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  5. Does TABCpermit.com offer the TABC certification class in Spanish?
    No, at this time, we do not offer the TABC course in Spanish.
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  6. If I purchase the online TABC course now, can I start it later?
    Yes, after enrolling in the online TABC course, you can begin whenever you are ready. The six hour course timer does not start until you actually open the TABC course from within your account, not when you purchase it.
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  7. Do I have to complete the online TABC course all at one time?
    You can log out of the online TABC certification course at anytime; however, please remember that you must complete the course within six consecutive hours as required by the Texas Alcoholic Beverage Commission (TABC). For example, if you begin the online TABC class at 2pm, you must complete it by 8pm on the same day. If you do not complete the TABC course within the 6 hour time limit, you will have to start the course over again from the beginning at no additional charge.
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  8. Is there a time limit for completing the online TABC certification class?
    Yes, there is a time limit for completing the online course. You must complete the TABC course and pass the exam with six consecutive hours, per TABC rules. For example, if you begin the course at 1pm, you must complete it by 7pm. If you do not complete the course within the six hour time limit, you must start the course over from the beginning, per TABC rules. However, we do not charge you again if you have to start the course over. We only charge you once and you can take the course as many times as needed.
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  9. If I log out of the TABC certification class, will I lose my position in the course and have to start the TABC training over from the beginning?
    Your position in the TABC course is saved as you progress through the course and view each screen. You will always begin from where you last left off as long as you are within the six hour time window. If you have exceeded the six hour time limit, you will be instructed to start the course over from the beginning, per TABC rules, at no additional charge.
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  10. Can I log back into my course from a different computer than the one I registered for the course on?
    Yes, you can access your TABC course from any computer with an internet connection. Simply log into your account with your driver's license number and password and click on the course title to open the course again.
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  11. Will my computer work with the online TABC certification course?
    Our online TABC certification course will work on almost any computer with Internet access. Prior to beginning the online TABC training, our system will check your computer to ensure it meets the minimum requirements. If your computer does not meet these requirements, you will be instructed on how to continue.
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  12. Can I use a dial-up or modem connection to take the online TABC certification training class?
    Yes, our online TABC certification class works with both dial-up and high-speed internet connections. Our system will detect which type of connection you are using. If you are on a slower connection, you will be enrolled in a low bandwidth version of the online TABC certification class. If you are using a high-speed connection, you will be enrolled in the high bandwidth version of the online TABC certification class. You can toggle between high and low bandwidth versions of the online TABC course by clicking the headphones icon within the course.
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  13. What if I have technical problems when taking the online TABC course?
    We offer a toll-free support line that is available 24x7 at 800-585-4538 to resolve any technical problems that you may have.
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Taking our TABC Course

  1. I already created an account and purchased the TABC course, but I am unable to log back into my account. What do I do?
  2. When I click the course title TABC Seller/Server Certification Course to begin the program, nothing happens. What should happen?
  3. When I click the course title TABC Seller/Server Certification Course, the TABC course player opens, but the screen is blank.
  4. I am taking the online TABC class and the next file will not load. The screen says "Loading..." but nothing appears.
  5. I am taking the online TABC class and the play button will not appear to allow me to move to the next screen.
  6. I failed the final exam twice and my TABC course is locked. How can I continue?
  1. I already created an account and purchased the TABC course, but I am unable to log back into my account. What do I do?
    You can log back into your account with the driver's license number or state ID number and password that you entered during registration. You must enter your license number exactly as you entered it during registration in order for the system to recognize your account. Your login is case sensitive; therefore, if you used upper or lower case letters as part of your license number or password when you registered, you must enter them exactly the same way when logging back into your account. If you do not remember your login information, please contact our support team and they can supply you with the correct information.
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  2. When I click the course title TABC Seller/Server Certification Course to begin the program, nothing happens. What should happen?
    Once you click on the TABC course title, a new, smaller window will open. This new window is the course player window and the course content will be displayed here. If a new window does not open, check your Windows tool bar menu. You might have another window that opened, but did not gain focus. You may also have software installed on your computer that prevents popup windows. Check your computer settings and programs to see if you have software installed the may be preventing the course player window from opening.
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  3. When I click the course title TABC Seller/Server Certification Course, the TABC course player opens, but the screen is blank.
    A blank screen usually means that your computer does not have the version of flash that is needed to play the TABC course. You should go to http://www.macromedia.com/flashplayer to upgrade the version of flash that is on your computer. You should also restart your computer after upgrading flash.
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  4. I am taking the online TABC class and the next file will not load. The screen says "Loading..." but nothing appears.
    Small disruptions with your internet connection may prevent the next course file from downloading completely. Try pressing the F5 key, which will refresh the screen. If F5 does not work, you probably need to delete cookies and temporary files from your computer.

    To delete cookies and temporary files, follow the steps below:
    1. Open Internet Explorer and click on the Tools option in the menu bar.
    2. Click on Internet Options.
    3. When the new box opens, click on "Delete Cookies."
    4. When that is finished, click on "Delete Files." When that is finished, click OK.
    5. Close Internet Explorer and restart your computer.
    6. Log back into our TABC training class with your license number and password.
    7. Click on the course title again to open the course in progress. The TABC training course will resume from where you last left off.
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  5. I am taking the online TABC class and the play button will not appear to allow me to move to the next screen.
    If the play button does not appear, make sure you have clicked on all the clickable items on that screen (bullet points, martini glass more info icons, yes/no or true/false answers, and popup box close buttons). The play button will not appear until you click on all of these items.
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  6. I failed the final exam twice and my TABC course is locked. How can I continue?
    Per TABC rules, you must take the TABC course again from the beginning before you can take the final exam again. However, we do not charge you to take the course again. You only pay once and you can take the TABC class as many times as needed in order to pass the exam. If your course is locked because you failed the exam twice, please contact our support team and a representative will make the necessary changes to your account for you to continue.
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The Final Exam

  1. What is on the TABC certification final exam?
  2. What happens if I fail the exam?
  1. What is on the TABC certification final exam?
    The final exam consists of 25 multiple-choice questions. The questions on the test are from topics that are covered in the TABC course. You must score at least 70% in order to pass the exam, which means you can answer no more than 7 questions incorrectly.
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  2. What happens if I fail the exam?
    TABCpermit.com has a 100% pass guarantee. If you fail the final exam twice, the TABC requires that you retake the course. With TABCpermit.com, you can take the course as many times as necessary to receive a passing score on the final exam, at no additional charge.
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The TABC Certificate

  1. How do I get my TABC certificate?
  2. When will I get my official TABC certificate?
  3. I need to print a copy of my temporary TABC certificate. How can I do that?
  4. When does my official TABC certificate expire?
  5. I completed the online TABC certification class through TABCpermit.com, but I have not received my official TABC certificate in the mail. Where is it?
  6. Can I track the delivery of my official TABC certificate?
  7. I lost/misplaced my official TABC certificate. How can I get another one?
  1. How do I get my TABC certificate?
    After enrolling in and completing our online TABC certification course, you can immediately print a temporary TABC certificate. The next business day, we will print and mail your official TABC certificate to the address you provided during registration.

    By default, all TABC certificates are mailed via US postal service first class mail. However, we also offer special mailing services if you need your official TABC certificate delivered via fax, certified mail, or overnight mail.
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  2. When will I get my official TABC certificate?
    Your official TABC certificate will be mailed via US postal service first class mail the first business day after you successfully complete the course and pass the final exam. We also offer special mailing services if you need your official TABC certificate delivered via fax, certified mail, or overnight mail.
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  3. I need to print a copy of my temporary TABC certificate. How can I do that?
    Upon completion of our online TABC certification class, your temporary TABC certificate will be emailed to the email address you provided during registration. You can open that email and print off your certificate at anytime. You can also login to your account to print a copy of your temporary TABC certificate by following the steps below:
    1. Login to your account with your license number and password.
    2. The first page you will see is the Your Enrolled Classes page.
    3. You will see the course listed on the screen (TABC Seller/Server Certification Course) and it will say "Course Completed" under the course title.
    4. To the right of the course title is a column called "Certs/Materials" and a printer icon is shown below it.
    5. Click on the printer icon. A small window will open that contains links to printable certificates and printable materials.
    6. Click on the link "Printable Certificate of Completion."
    7. A new window will open that contains links to either open your temporary TABC certificate in Adobe Acrobat or Macromedia Flash. Click on the corresponding link to the program you wish to open your temporary certificate in.
    8. Your temporary TABC certificate will be shown on the screen and you can print it.
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  4. When does my official TABC certificate expire?
    Your official TABC certification is valid for two years from the date you completed the TABC course. Your expiration date is printed on your official TABC certificate.
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  5. I completed the online TABC certification class through TABCpermit.com, but I have not received my official TABC certificate in the mail. Where is it?
    All official TABC certificates are processed, printed, and mailed the following business day after course completion, excluding federal holidays. All official TABC certificates are mailed via US postal service first class mail, unless you purchased certified mail delivery or overnight shipping. Your tracking number will be emailed to you if you purchased certified mail delivery or overnight shipping.

    Your official TABC certificate is mailed to the address you provide during registration. Sometimes certificates are returned to us due to an incorrect address (left off apartment number, postman does not recognize your name at the address, etc). If your TABC certificate is returned to us, we will contact you to verify your address. Once we verify the address or receive a new address from you, we will mail your official TABC certificate to you again.
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  6. Can I track the delivery of my official TABC certificate?
    If you purchase certified mail delivery or overnight shipping, your tracking number will be emailed to you and you can track the delivery. If you do not purchase certified mail delivery or overnight shipping, your TABC certificate will be mailed via US postal service first class mail, which is not trackable.
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  7. I lost/misplaced my official TABC certificate. How can I get another one?
    Your TABC certification is still valid even if you lose your TABC certificate. If you need proof of certification, please review Need a TABC Certificate Reprint? for instructions on how to print proof that you are TABC certified.
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Official TABC Training Database

  1. How can I view my TABC certification information in the online TABC training database?
  2. I completed the TABC certification course, but my information is not in the online TABC training database. Why isn't my information there?
  3. Can I print my certification record from the official TABC training database and use it as proof of certification?
  1. How can I view my TABC certification information in the online TABC training database?
    The TABC maintains an online certification database that is viewable on their website. Please review Your TABC Certification Status for instructions on how to view your TABC certification record in the official TABC training database.
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  2. I completed the TABC certification course, but my information is not in the online TABC training database. Why isn't my information there?
    If you completed the TABC certification course and passed the exam within the last two years, then you are TABC certified, regardless of whether or not you are in the official TABC training database. If you completed the TABC course through TABCpermit.com, or through a website that uses the TABCpermit.com program, we enter your TABC certification information into the official TABC training database within 3 business days from when you complete the course and pass the exam. If it has been more than 3 business days from the date you completed the course and you are not in the TABC training database, please contact our support team.
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  3. Can I print my certification record from the official TABC training database and use it as proof of certification?
    Yes, you can use the printout of your certification record from the TABC database as proof of certification. You do not have to have a copy of your official TABC certificate to show proof of TABC certification. Most employers and all TABC staff will accept a printout of your certification record as proof that you are TABC certified.
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Renewing your TABC Certification

  1. How do I renew my TABC certification?
  2. How do I update my personal information in my account?
  1. How do I renew my TABC certification?
    The TABC does not have special TABC certificate renewal process and there is not a shorter renewal course. You must complete the full TABC training course every two years and pass the final exam in order to renew your TABC certification. We will email you at the email address you provide during registration when your current TABC certificate is about to expire.
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  2. How do I update my personal information in my account?
    To update information in your account, login to your account with your driver's license number and password. Click on the My Account link at the top of the website. Under the Account Profile heading, click on the screen beneath the personal information section or the billing information section. You will then be able to edit your personal and/or billing information and save it.
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Security of your Information

  1. Is this website safe?
  2. What is your privacy policy?
  1. Is this website safe?
    Yes, TABCpermit.com is safe and your information is secure. TABCpermit.com utilizes an Extended Validation (EV) SSL certificate, which is the latest in SSL encryption technology, to ensure your data is secure. EV SSL certificates are the strongest SSL certificates available. EV SSL certificates give users an easy way to determine if a site is trust worthy and legitimate. When a user visits a site utilizing an EV SSL certificate, the URL address bar turns green in color.

    In addition to offering you the most secure SSL certificate, we are the only online TABC course provider that undergoes a daily 3rd party security audit. The HACKER SAFE logo means our site is tested and certified daily to pass the HACKER SAFE (owned by industry security leader McAfee) security scan. This security audit means your data is safe from identity theft and credit card fraud. When you do business online, make sure the site is HACKER SAFE approved to ensure your data is safe.
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  2. What is your privacy policy?
    During most training and purchase transactions, TABCpermit.com collects certain personal information about you. This information will never be made available to organizations outside of TABCpermit.com without your consent. This information will not be packaged or sold to any 3rd party entity without your permission.

    TABCpermit.com takes your security and privacy seriously. In some areas of our systems, you may be asked to provide information that helps us support you. This information will remain confidential and only used by TABCpermit.com to help foster a better and more efficient support environment.

    For our e-learning system clients, any and all information collected by TABCpermit.com through our partners learning portals will be solely owned by our partner. TABCpermit.com retains no rights or license to this information.

    In some situations, TABCpermit.com may be required to disclose information for law enforcement, regulation, fraud prevention, or if TABCpermit.com believes this disclosure necessary to protect TABCpermit.com or its customers.

    For more information about TABCpermit.com's privacy policies, please contact us at privacy@tabcpermit.com.
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Corporate Accounts

  1. I have several employees that need TABC certificates. Can I set up an account with TABCpermit.com for all of my employees to be trained?
  1. I have several employees that need TABC certificates. Can I set up an account with TABCpermit.com for all of my employees to be trained?
    We offer corporate accounts for any establishment that has several employees that need their TABC certification. A corporate account is free to set up and easy to use. We will create a special code that your employees will use to access the online TABC training course. Each month, we will send you an invoice and a report of your employees that purchased the TABC training course. If you would like to set up a corporate account, simply fill out our online Corporate Account Request Form and we will contact you within 24 hours to set up your account.
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